Orthodontic Emergencies

Dr. Neal M. Kaufman > Frequently Asked Questions > Orthodontic Emergencies


Orthodontic Emergencies and Other Problems

Many common orthodontic “emergencies” can be handled easily at home. To help you accurately describe an emergency situation to the orthodontic staff, use the diagram at the end of this section, which illustrates and names each part of a typical set of braces.

A Bracket is Knocked Off

Brackets (see diagram) are the parts of braces attached to teeth with a special adhesive. They are generally positioned in the center of each tooth. If the bracket is off center and moves along the wire, the adhesive has likely failed.

If the loose bracket has rotated on the wire and is sticking out, attempt to turn it back into its normal position and call our office to schedule an appointment to have it reattached. You may wish to put orthodontic wax around the area to minimize the movement of the loose brace.

If you are in pain, please call our office and inform us of the circumstance. If you are not in pain, this is not a true emergency. Please call our office during business hours at your earliest convenience to schedule an appointment to reattach the brace to the tooth.

Remember, brackets can become loose as a result of chewing on hard, sticky or chewy foods or objects as well as from physical contact from sports or rough housing.

Be sure to wear a protective mouth guard while playing sports!

The Archwire is Poking

If the end of an orthodontic archwire (see diagram) is poking in the back of the mouth, attempt to put wax over the area to protect the cheek. Call our office to schedule an appointment and have that clipped.

In a situation where the wire is extremely bothersome and the patient will not be able to see the orthodontist immediately, as a last resort, the wire may be clipped with an instrument such as fingernail clippers.

Reduce the possibility of swallowing the snipped piece of wire by using folded tissue or gauze around the area to catch the piece you will remove. Use a pair of sharp clippers and snip off the protruding wire. Relief wax may still be necessary to provide comfort to the irritated area.

“Ligature Wire” is Poking Lip or Cheek

Use a Q-tip or pencil eraser to push the wire (see diagram) so that it is flat against the tooth. If the wire cannot be moved into a comfortable position, cover it with relief wax. (See “Irritation of Cheeks or Lips” below for instructions on applying relief wax.) Make the office aware of the problem.

Irritation of Lips or Cheeks

Sometimes new braces can be irritating to the mouth. A small amount of orthodontic wax makes an excellent buffer between the braces and lips, cheek or tongue. Simply pinch off a small piece and roll it into a ball the size of a small pea. Flatten the ball and place it completely over the area of the braces causing irritation. If possible, dry off the area first as the wax will stick better. The patient may then eat more comfortably. If the wax is accidentally swallowed it’s not a problem. The wax is harmless.

Mouth Sores

People who have mouth sores during orthodontic treatment may gain relief by applying a small amount of topical anesthetic (such as Orabase or Ora-Gel) directly to the sore area using a cotton swab. Reapply as needed.


It’s normal to have discomfort for three to five days after braces or retainers are adjusted. Although temporary, it can make eating uncomfortable. Encourage soft foods. Have the patient rinse the mouth with warm salt water. Over-the-counter pain relievers, acetaminophen or ibuprofen, may be effective.

Lost Ligature (Rubber or Wire)

Tiny rubber bands known as alastic ligatures (see diagram), are often used to hold the archwire into the bracket or brace. If an alastic ligature is lost, contact our office and we can advise you whether the patient should be seen.

The same holds true for wire ligatures.

Food Caught Between Teeth

This is not an emergency. It can be resolved with a piece of dental floss. Try tying a small knot in the middle of the floss to help remove the food. Or use an interproximal brush to dislodge food caught between teeth and braces.

Diagram of Braces

To help you accurately describe an emergency situation to the orthodontist, use the diagram below, which illustrates and names each part of a typical set of braces.

Diagram of Braces

A. Ligature
The archwire is held to each bracket with a ligature, which can be either a tiny elastic or a twisted wire.

B. Archwire
The archwire is tied to all of the brackets and creates force to move teeth into proper alignment.

C. Brackets
Brackets are connected to the bands, or directly bonded on the teeth, and hold the archwire in place.

D. Metal Band
The band is the cemented ring of metal, which wraps around the tooth.

E. Elastic Hooks & Rubber Bands
Elastic hooks are used for the attachment of rubber bands, which help move teeth toward their final position.


If there is an orthodontic Emergency that requires Dr. Kaufman’s attention you can page Dr. Kaufman at 440-915-1194. Please leave your name, patient’s name, phone number and nature of the Emergency after the tone. Dr. Kaufman will promptly return your call.

Picture of Smiling Girl

Proud Member of

American Association of Orthodontists

The Great Lakes Association of Orthodontists